Please read these terms carefully before using the bet388 platform. By creating an account, you agree to be bound by these Terms & Conditions.
Last Updated: January 1, 2026
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned to them:
By registering an Account on the bet388 platform, accessing our Website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you and bet388. If you do not agree with any part of these Terms, you must not register for an Account or use our Services.
bet388 reserves the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically. Continued use of the bet388 platform following any modifications constitutes acceptance of the revised Terms. We recommend checking this page regularly to stay informed of any updates.
Online gambling is subject to complex and varying legal frameworks across different jurisdictions. bet388 operates internationally and serves customers in markets where our services are legally accessible. You are solely responsible for ensuring that your use of bet388 complies with all applicable laws and regulations in your jurisdiction of residence. bet388 makes no representations regarding the legality of our Services in any specific jurisdiction.
To register for and use the bet388 platform, you must meet all of the following eligibility requirements without exception:
bet388 reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide requested verification documents within a reasonable timeframe will result in Account suspension until verification is completed. If you are found to have provided false information regarding your age or identity, your Account will be permanently closed, and all funds and winnings forfeited.
To register an Account on bet388, you must provide accurate, current, and complete information as prompted by our registration form. Required information typically includes your full legal name (as it appears on your KTP), date of birth, residential address, email address, telephone number, and chosen username and password. You agree to maintain and promptly update your Account information to keep it accurate and current.
bet388 implements mandatory KYC verification procedures in accordance with international anti-money laundering (AML) regulations and responsible gambling standards. Within 72 hours of registration, you must upload the following documents:
Your Account will remain in restricted status until KYC verification is completed. Restricted Accounts can make deposits but cannot request withdrawals until verification is approved. Verification typically processes within 1-24 hours during business days.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any security questions or PIN codes. You must not share your login credentials with any third party under any circumstances. Any activity conducted through your Account will be deemed to have been conducted by you, regardless of whether such activity was authorized.
You agree to immediately notify bet388 if you become aware of any unauthorized access to your Account, any security breach, or any other suspicious activity. bet388 will not be liable for any loss or damage arising from your failure to maintain Account security or from unauthorized access resulting from your negligence.
bet388 accepts deposits in Indonesian Rupiah (IDR) through the following payment methods: Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and Indonesian e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The minimum deposit amount is Rp 50,000 per transaction. Maximum deposit limits vary by payment method and Account verification level.
Deposits are typically credited to your Account instantly upon confirmation from the payment provider. bet388 does not charge fees for standard deposit transactions, though your bank or e-wallet provider may impose their own transaction fees. You agree that all deposited funds are intended for betting and gaming purposes on the bet388 platform and not for any other commercial or financial purpose.
Withdrawal requests can only be made to a bank account or e-wallet registered in your own name. The minimum withdrawal amount is Rp 100,000 per transaction. Standard withdrawal processing time is 5-15 minutes during business hours (08:00-22:00 WIB, Monday through Sunday). Withdrawals requested outside business hours will be processed on the next business day.
bet388 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing time. You may be required to provide additional verification documents before a withdrawal is approved. First-time withdrawals always require completed KYC verification. bet388 does not charge fees for standard withdrawals, though your receiving bank or e-wallet may impose receiving fees.
bet388 operates strict anti-money laundering procedures. All deposits must be wagered at least once (1x rollover requirement) before withdrawal is permitted. If suspicious activity is detected, bet388 reserves the right to freeze your Account, request additional documentation, and report activity to relevant authorities. Deposits and withdrawals must generally use the same payment method to prevent financial crime.
All bets placed on the bet388 platform are governed by these Terms and the specific rules of each game or betting market. Once a bet is confirmed and accepted by the system, it cannot be cancelled, modified, or withdrawn by the User. bet388 reserves the right to void any bet if there is evidence of obvious error, technical malfunction, fraudulent activity, or violation of these Terms.
Betting limits (minimum and maximum stake per bet) vary by game type, sport, market, and Account level. bet388 reserves the right to adjust betting limits at any time without prior notice. You are responsible for ensuring that your bets comply with current limits.
Sports betting markets offered on bet388 include, but are not limited to, football (soccer), basketball, tennis, badminton, volleyball, MotoGP, and e-sports. Betting options include pre-match bets, live in-play betting, single bets, mix parlay (accumulator bets), and voor bola (Asian handicap). All sports bets are settled based on official results as determined by the relevant sporting authority. If a match is postponed, abandoned, or cancelled, bet settlement follows the specific rules for that sport and market.
Casino games on bet388 include live dealer games (Baccarat, Roulette, Blackjack, Sic Bo), slot machines, video poker, Teen Patti, Andar Bahar, and crash games. All casino games use certified Random Number Generators (RNG) or live dealer outcomes to ensure fairness. Return to Player (RTP) percentages are displayed where applicable. Game rules are accessible within each game interface.
Lottery betting on bet388 covers togel (Indonesian lottery) markets including Togel Singapore, Togel Hong Kong, Togel Sydney, and Togel Macau. Bet types include 4D, 3D, 2D, Colok Bebas, Colok Jitu, and Shio. Results are determined by official draw outcomes from the respective lottery authorities. bet388 is a betting platform on these lottery outcomes and does not operate the underlying lottery draws.
bet388 offers various bonuses and promotions to Users, including welcome bonuses, reload bonuses, cashback offers, and special event promotions. All bonuses are subject to specific terms and conditions that are clearly stated in the promotional material. By claiming any bonus, you agree to comply with all applicable bonus terms.
Common bonus terms include wagering requirements (typically expressed as a multiple of the bonus amount, such as 10x, 20x, or 30x), eligible games, maximum bet sizes while bonus is active, expiration periods, and withdrawal restrictions. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of the bonus and any associated winnings.
bet388 reserves the right to void bonuses, withhold winnings, or close Accounts if we determine that a User is abusing bonuses or engaging in bonus hunting behavior. Bonuses are intended for recreational players and may not be used in conjunction with certain betting strategies or patterns that defeat the promotional intent.
The following activities are strictly prohibited on the bet388 platform. Engaging in any prohibited activity will result in immediate Account suspension or closure and forfeiture of funds:
bet388 employs sophisticated fraud detection systems and reserves the right to investigate any suspicious activity. We may request additional documentation, freeze Accounts pending investigation, and cooperate with law enforcement authorities where appropriate.
bet388 is committed to promoting responsible gambling and preventing problem gambling. We provide various tools to help Users maintain control over their gambling activities, including deposit limits, loss limits, session time reminders, and self-exclusion options. Users can set these limits through their Account settings or by contacting customer support.
If you believe that gambling is negatively affecting your life, relationships, or financial stability, we strongly encourage you to seek help. Resources are available through our Responsible Gaming page. Self-exclusion is available for periods of 6 months, 1 year, or permanent closure. During self-exclusion, your Account will be completely inaccessible, and we will not send you any promotional communications.
bet388 strictly enforces the 21+ age requirement and implements measures to prevent underage gambling. We participate in industry initiatives to promote responsible gambling and support research into problem gambling prevention.
All content on the bet388 platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, the "Content"), is the property of bet388 or its content suppliers and is protected by Indonesian and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the bet388 platform and its Content solely for personal, non-commercial betting and gaming purposes. You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any Content obtained from the platform without explicit written permission from bet388.
The bet388 name, logo, and all related product and service names, design marks, and slogans are trademarks of bet388. You may not use any trademark, logo, or service mark without prior written consent.
To the maximum extent permitted by applicable law, bet388 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, even if bet388 has been advised of the possibility of such damages.
bet388 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. We do not guarantee the accuracy, completeness, or timeliness of information provided on the platform. You acknowledge that technical issues, including internet connectivity problems, server downtime, or software malfunctions, may occasionally occur.
In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, bet388's liability is limited to the maximum extent permitted by law. In no event shall bet388's total liability to you for all damages, losses, and causes of action exceed the amount you have deposited into your Account in the six months immediately preceding the event giving rise to liability.
You agree to indemnify, defend, and hold harmless bet388, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your violation of these Terms, your use of the platform, your breach of any law or regulation, or your violation of any rights of any third party.
These Terms shall be governed by and construed in accordance with international commercial law principles. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with established international arbitration procedures.
Before initiating any formal dispute resolution proceedings, you agree to first contact bet388 customer support to attempt to resolve the matter informally. Most disputes can be resolved quickly through direct communication. If informal resolution is unsuccessful, either party may proceed to arbitration.
You may close your Account at any time by contacting customer support. Upon Account closure, you may withdraw any remaining balance after all pending bets are settled and all bonus wagering requirements (if applicable) are met or forfeited.
bet388 reserves the right to suspend or terminate your Account immediately, without prior notice, if we believe you have breached these Terms, engaged in fraudulent or illegal activity, or for any other reason at our sole discretion. Upon termination, your right to use the platform will immediately cease. bet388 may retain certain Account information as required by law or for legitimate business purposes.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original provision.
These Terms, together with our Privacy Policy and any additional terms applicable to specific promotions or services, constitute the entire agreement between you and bet388 regarding your use of the platform and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter hereof.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you require assistance with any aspect of your Account or our Services, please contact our customer support team:
Our Indonesian-speaking customer support team is available to assist you at any time. We aim to respond to all inquiries within 24 hours, though most inquiries receive responses within 2-5 minutes during peak hours (08:00-22:00 WIB).
By continuing to use the bet388 platform after the effective date of any modifications to these Terms, you acknowledge that you have read, understood, and agree to be bound by the revised Terms. If you do not agree with any modifications, you must immediately cease using our Services and close your Account.
Our Terms are written in plain English to ensure you fully understand your rights and obligations when using bet388 services.
These Terms protect both you and bet388, establishing fair rules and procedures for all betting and gaming activities.
If any section of these Terms is unclear, our customer support team is available 24/7 to provide clarification and assistance.
Review our Privacy Policy to understand how we protect your personal data, visit our FAQ for quick answers to common questions, or learn about our Responsible Gaming tools and resources.